How can we help?
Contact Support
For account access, login issues, or technical problems with the Fire Hub NI app, please contact your station administrator or email:
firehubni@gmail.comAccess to Fire Hub NI is restricted to registered NIFRS personnel. New accounts must be requested through your station and approved by an administrator.
Frequently asked questions
How do I log a fire call?
Open the app and tap 'Log Call' on the home screen, then follow the guided entry flow.
How do I complete a PPE check?
Go to 'My Hub' → 'My PPE' and start a monthly or quarterly inspection wizard.
How do I report a defective hydrant?
Open the Hydrants map, tap the hydrant pin, and select 'Report Defect'.
Where can I see my training?
Training days and personal courses are available under 'My Hub' → 'My Training'.